Research has proven that companies with happy workers experience more productivity, less turnover rates, fewer sick days and higher profitability.
For instance, our workplace is a perpetual round of bringing up something politically incorrect, an inappropriate ludicrous or silly happening in the current affairs, a strange client story, or a fellow colleagues’ mishaps in the office. This environment produces loyal, happy employees who want to stay long term and enjoy the banter.
Sitting and writing procedures and developing systems can be a boring long task, and most of my clients don’t look too excited when I mention this, but believe me, they will save you a lot of time and work in the future and safeguard against mistakes.
Below are my Top 4 tips on how to effectively delegate to your staff.
If you don’t know your numbers or have a plan for your business, you are just FLYING BLIND.
Empowering Employees to Power Business Growth!
- Written Procedures. Written instructions are the first major part of the delegation process. If you have people and staff come and go, you don’t want to have to reinvent the wheel every time someone new comes along. So ensure everything that is done in the workplace is not just all in one persons head!
- Create a Systems. Have these procedures and documents in sensical order so that any new person coming in can virtually hit the ground running, after some proper training. Have a document management system like google drive or drop box and label the files such as: admin, shop floor, safety, job management etc etc. This will help reduce time spent on trying to find certain documents and also when updating.
- Training. Having written procedures and a system to implement them are great, but they are going to take a long time to catch on, unless the manager or leader teaches the staff how to do these things. People are visual learners and usually won’t learn and remember straight of a word document. Take the time to sit down and teach and practically show the new person how the system works and where the procedures are to carry out the work that is expected of them. So many bosses miss this important step. Invest the time now in the person and reap rewards of a well inducted employee for the future.
- Don’t ‘Reverse’ delegate. Many of us are extremely overworked. Sometimes you often end up completing tasks you had delegated to others, because those tasks somehow end up back on your plate. I call this “reverse delegating. ”It’s rarely, if ever, necessary for you to take back a task that you had delegated to someone else. (If this is necessary, it likely means that not enough time was spent on the preparation stage, and that time, resource, or other constraints have led to problems that you did not foresee. The bottom line? Don’t take tasks back.
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